Wrigleys - Application Maintenance (OfficeTalk, Wrigleys Ribbon, and Aderant PMS) – Maintenance details

All systems operational

Application Maintenance (OfficeTalk, Wrigleys Ribbon, and Aderant PMS)

Completed
Scheduled for May 26, 2025 at 8:00 PM – 9:54 PM

Affects

Finance System

Under maintenance from 8:00 PM to 9:54 PM

CRM

Under maintenance from 8:00 PM to 9:54 PM

Updates
  • Completed
    May 26, 2025 at 9:54 PM
    Completed
    May 26, 2025 at 9:54 PM
    Maintenance has completed successfully.
  • In progress
    May 26, 2025 at 8:00 PM
    In progress
    May 26, 2025 at 8:00 PM
    Maintenance is now in progress
  • Update
    May 26, 2025 at 8:00 PM
    Planned
    May 26, 2025 at 8:00 PM

    We will be performing essential maintenance to upgrade our OfficeTalk database and deploy updates to our PMS system. During this time, the OfficeTalk application and the Wrigleys Ribbon add-in in Word will be unavailable including until the next working day.

    Please note that while updates are being applied to the PMS system, it should remain operational however, you may receive error messages. If this happens, simply close the application, wait a few minutes, then re-open it to continue working. It would be preferred if all colleagues remained logged out of the PMS applications however.

    These updates are aimed at improving system security and performance (OfficeTalk) and the formatting of automated emails (PMS).

    Thank you for your understanding and patience.

  • Planned
    May 26, 2025 at 5:12 PM
    Planned
    May 26, 2025 at 5:12 PM
    Maintenance didn't start yet.
  • Completed
    May 25, 2025 at 11:00 PM
    Completed
    May 25, 2025 at 11:00 PM
    Maintenance has completed successfully