Wrigleys - Notice history

All systems operational

Remote Desktops & Apps - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Digital Dictation - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Document Management - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Finance System - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Customer Relationship Management - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Time Recording - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Telephones - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Email - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Video Conferencing - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Leeds - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Sheffield - Operational

100% - uptime
Oct 2025 · 99.70%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Leeds - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.98%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Sheffield - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.98%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Previewing Documents in iManage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We haven't received official confirmation from iManage yet but the document preview window seems to be working again. We will continue to monitor.

  • Investigating
    Investigating

    We are aware of an issue when trying to preview documents in iManage. This has been logged with their support team to investigate. We will provide an update once we hear back from iManage

Nov 2025

File Server Maintenance
  • Completed
    November 28, 2025 at 9:26 PM
    Completed
    November 28, 2025 at 9:26 PM
    Maintenance has completed successfully.
  • In progress
    November 28, 2025 at 9:00 PM
    In progress
    November 28, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 28, 2025 at 9:00 PM
    Planned
    November 28, 2025 at 9:00 PM

    We are carrying out some maintenance on our on-premises file server during this window. For the duration, the following services will be unavailable:

    • I, P, and Z drives

    • Wrigleys ribbon

Network Maintenance [Leeds]
  • Completed
    November 19, 2025 at 6:00 AM
    Completed
    November 19, 2025 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 12:00 AM
    In progress
    November 19, 2025 at 12:00 AM
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 12:00 AM
    Planned
    November 19, 2025 at 12:00 AM

    Our third-party network supplier has notified us regarding some work that needs to be carried out on the Leeds data centre. Please note that we are expecting downtime during these hours.

    This will affect the whole network in our Leeds office including Citrix, PMS, CRM, BigHand, printing, and office connectivity.

File Server Maintenance
  • Completed
    November 18, 2025 at 9:57 PM
    Completed
    November 18, 2025 at 9:57 PM
    Maintenance has completed successfully.
  • In progress
    November 18, 2025 at 9:00 PM
    In progress
    November 18, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 18, 2025 at 9:00 PM
    Planned
    November 18, 2025 at 9:00 PM

    We are carrying out some maintenance on our on-premises file server during this window. For the duration, the following services will be unavailable:

    • I, P, and Z drives

    • Wrigleys ribbon

Network Maintenance [Leeds]
  • Completed
    November 18, 2025 at 1:00 AM
    Completed
    November 18, 2025 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    November 17, 2025 at 9:00 PM
    In progress
    November 17, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 17, 2025 at 9:00 PM
    Planned
    November 17, 2025 at 9:00 PM

    Our third-party network suppliers have notified us regarding some essential maintenance. Please note that we are expecting around 30 minutes of downtime during this window, affecting Citrix desktops, PMS, BigHand.

Network Maintenance [Sheffield]
  • Completed
    November 12, 2025 at 2:08 PM
    Completed
    November 12, 2025 at 2:08 PM
    Maintenance has completed successfully.
  • In progress
    November 11, 2025 at 5:30 PM
    In progress
    November 11, 2025 at 5:30 PM
    Maintenance is now in progress
  • Planned
    November 11, 2025 at 5:30 PM
    Planned
    November 11, 2025 at 5:30 PM

    We are carrying out some emergency maintenance on our Sheffield Data Centre core network. Downtime is expected for a period of time which will affect the following services:

    • Z, P, and I Drives

    • Wrigleys Ribbon

    • Sheffield Label & A0 Printers

Oct 2025

Azure Outage
  • Resolved
    Resolved

    Following the outage yesterday we can confirm all our systems are operational

  • Monitoring
    Monitoring

    Microsoft have implemented their fix and while we still haven't seen any affect to any Wrigleys core services we shouldn't see any issues tomorrow. We will continue to monitor and update if there is any news in the morning

  • Identified
    Identified

    Microsoft have confirmed an issue with Azure. All core Wrigleys systems are currently working fine, we are aware of some issues with Microsoft forms and NatWest banks online portal. We will continue to monitor

  • Investigating
    Investigating

    There is currently a global outage suspected to by caused issues with Microsoft Azure. This will be causing issues for many online services. We will update this status as we hear more from Microsoft.

Global AWS outage
  • Resolved
    Resolved

    This incident has been reported as resolved by AWS.

  • Update
    Update

    All services are now back to normal. We will continue to monitor for any issues that remain.

  • Update
    Update

    Mimecast is now online an external emails are now being delivered and received.

  • Monitoring
    Monitoring

    AWS has implemented a fix and are are reporting that they are seeing significant signs of recovery. Most requests should now be succeeding. We will continue to monitor this and provide additional information.

  • Identified
    Identified

    Since 8am AWS has reported an incident causing all services that rely on it to have issues so far we have seen it affect emails from external addresses, scanning, practical law company and zoom this will be updated if more are discovered.

A0 Printer
  • Resolved
    Resolved

    Network has been fixed by the 3rd party and connectivity is restored

  • Identified
    Identified

    A third party network update has failed causing an outage stopping connection to the A0 printer in Sheffield. All other printers are functional and engineers are working on resolving the issue.

File Server Maintenance
  • Completed
    October 15, 2025 at 8:58 PM
    Completed
    October 15, 2025 at 8:58 PM
    Maintenance has completed successfully.
  • In progress
    October 15, 2025 at 8:00 PM
    In progress
    October 15, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    October 15, 2025 at 8:00 PM
    Planned
    October 15, 2025 at 8:00 PM

    We are planning scheduled maintenance during this time. For the duration, access to the Z and P drives (as well as related components such as the W menu) will be unavailable.

Oct 2025 to Dec 2025

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